How does breakdown cowl work?
Our breakdown cowl will activate 24 hours after buy. You can too to decide on to purchase cowl that begins as much as 2 months later.
In case your automotive breaks down, we’ll come to your rescue wherever within the UK. Name us instantly, or use our app to report your breakdown, pinpoint your location and observe our arrival.
And there are a number of extras you possibly can add on to ensure your cowl fits your wants and funds:
National Recovery – in the event you and your passengers should be taken house
At Home – we come to you in case your automotive breaks down inside 1/4 of a mile of house. And we’ll organize a time that’s finest for you.
Onward Travel – we’ll get you and as much as 7 passengers the place it’s good to be, as much as 3 instances a yr, with:
- 72 hours’ automotive rent to get you the place you wish to go
- Or, an in a single day keep in a lodge
- Or, cash in the direction of public transport prices that will help you end your journey
Parts and Garage Cover – in case your car wants elements or storage work, we’ll be there to assist out together with your restore payments, so you possibly can:
- Declare as much as £535, together with VAT (with a £35 extra) in the direction of bills in case your car wants elements or storage work after we’ve tried to repair it on the roadside
- Make as much as 5 claims a yr (6, in the event you cowl greater than 1 car on a joint or household coverage)
- Cowl as much as 4 automobiles on 1 coverage
If you happen to go for Nationwide Restoration, At Residence or Onward Journey, you’ll be capable to use them 24 hours after you purchase. And, in the event you add Elements and Storage Cowl, you possibly can solely get assist with payments for breakdowns that occur after the primary 14 days of your cowl.
If you happen to need assistance deciding in your stage of canopy, you possibly can compare breakdown cover right here.
Simply so , you possibly can’t purchase cowl on-line in the event you’ve already damaged down. If it’s good to purchase cowl on the roadside, name us on 0800 88 77 66. Repeat call-outs for a similar fault won’t be coated, your call-out ranges could have an effect on future renewals, and Elements and Storage Cowl can’t be used to assert for pre-existing faults.
Does breakdown cowl embrace repairs?
Our mechanics will do all the pieces they will to get you again on the street. And our cowl consists of as much as £5 price of elements for roadside repairs.
If we are able to’t get you going once more, we’ll tow you to a close-by storage, the place you will must cowl the price of any restore work.
If you happen to add Elements and Storage Cowl, we’ll assist cowl the prices of storage repairs, which could work out cheaper.
We are able to’t be referred to as out for routine upkeep or operating repairs.
Does breakdown cowl embrace accidents?
If you happen to’re a Member with us, we may also help you on the scene of a street site visitors accident with our Accident Assist service.
As soon as we’ve had the all-clear from any emergency providers, we’ll do our greatest to make repairs to your car so it’s secure to drive away from the scene. If that’s not doable, we’ll tow it to a close-by storage.
If you happen to’re not at fault, we are able to additionally refer you to our associate Claimfast for car restore and automotive rent, and introduce you to our private harm solicitors. We’ll even be available for post-accident help and recommendation.
Our Accident Response providers aren’t obtainable to anybody who’s not a Member with us. If you happen to’re not a Member, you’ll must name your insurer for assist.
Discover out extra on what to do if you’ve been in an accident.
What do I do if my automotive breaks down?
To begin with, ensure you’re in a secure place. Transfer your car off the street if doable, or pull up onto the arduous shoulder in the event you’re on the motorway.
Keep effectively away from shifting site visitors – it’s normally most secure to get out of your automotive (utilizing the doorways going through away from passing site visitors) and wait behind a barrier.
Put your hazard warning lights on and put on a reflective jacket, you probably have one.
When you’re secure, give us a name on 0800 88 77 66. We’ll come and rescue you, even in the event you’re not a Member but.
If you happen to’re already with us, you too can report a breakdown and pinpoint your location utilizing our app. It is the quickest option to ask us for assist and observe our arrival.
Discover out extra on what to do if your car breaks down.
Do I’ve breakdown cowl?
Chances are you’ll have already got courtesy cowl via your checking account or automotive producer – in the event you’re undecided, it’s all the time finest to test earlier than shopping for cowl.
What’s AA membership?
Together with cheap breakdown cover, membership provides you additional perks reminiscent of restaurant offers and gives on automotive rent, added incentives the longer you are with us, and reductions on our different providers.
Are there any restrictions on the automobiles you cowl?
We’ll cowl something, so long as it is lower than 3.5 tonnes (3,500kg) and no wider than 8ft 3in (2.55m). That’s together with any caravans and trailers you’re towing.
That is to ensure our automobiles and gear can get well your car, if obligatory.
It doesn’t matter how outdated it’s or mileage. Nonetheless, in the event that they’re used for work – reminiscent of taxis, limos or supply automobiles – we will not supply the optionally available Elements and Storage Cowl.
Do you supply enterprise breakdown cowl?
Sure – in the event you use your car for work ,we may also help. Whether or not you will have one car or a complete fleet, we have you coated with business breakdown cover.
We cowl automobiles, vans, minibuses, taxis and extra specialist automobiles.
Is my pet coated if my automotive breaks down?
We do our greatest to welcome pets wherever doable. If we will not take your pet, we’ll do what we are able to to assist get them house.
We advocate you employ appropriate journey carriers in your pet or restraints that you should utilize on any car – so we are able to take your pet the place they should go safely.
Will household cowl nonetheless apply to college students away from house?
Sure – you probably have drivers in your family dwelling away from house at college or a short lived handle within the UK, they’re nonetheless coated.
Will my UK cowl work within the Republic of Eire?
No, not underneath UK membership. Nonetheless, our companions at AA Eire will assist you to with the identical stage of service (other than Elements and Storage Cowl), in case your automotive breaks down there.
If you would like further cowl whereas travelling to the Republic of Eire, our European breakdown cover gives emergency journey and lodging prices, authorized safety and extra.
What ought to I do if I purchase a brand new car?
You solely must tell us you probably have car cowl. Inform us as quickly as you possibly can, so we are able to replace your membership particulars – and test your new car is eligible (Ts&Cs apply). As soon as you’ve got up to date us, you’ll be coated in 24 hours.
I am a Blue Badge holder – how can I register my wants and get extra data?
Our Incapacity Helpline is free to Members and gives details about serving to you drive within the UK and abroad. You possibly can register your particular necessities, which is able to assist us tailor our breakdown providers to you.
As an illustration, in the event you’re a wheelchair consumer and maintain breakdown cowl with Nationwide Restoration, you would possibly want our Onward Mobility Community of accessible automobiles, so you’ll journey in consolation and security if we’re taking your car house.
Name our free helpline on 0800 26 20 50.
If you happen to want data in giant print, audio or Braille, simply ask – you possibly can electronic mail our buyer providers staff at [email protected], or tell us while you name our helpline.
If you happen to’ve damaged down, you possibly can textual content us on:
07860 027 999
To make use of the Subsequent Technology Texting Service (NGTS – previously referred to as Textual content Relay), simply add 18001 initially of any of our numbers.
What does the Which? endorsement imply?
The AA has been the highest rated Which? beneficial supplier for third-party breakdown for two years operating and endorsed as a Which? beneficial supplier since 2018. The Which? beneficial supplier endorsement is just awarded to firms that rating extremely of their class and based mostly on Which?’s evaluation benchmarks, plus buyer scores and star scores gathered via their common surveys.